
"Historically, the way DocuSign was priced is in batches of envelopes... Now we're rolling out a more complicated model that is a platform plus ... we attempt to capture some sense of the value that we're delivering."
The CEO discusses a shift in pricing strategy from a simple envelope-based, per-seat pricing model to a more dynamic platform pricing model incorporating tokens. This change aims to better align pricing with the value delivered by their broader AI-powered agreement management suite. While the model is still evolving, it underlines the company's intent to capture the increasing value proposition provided by its expanded offering.
3 Reasons DocuSign Could Expand Beyond E-Signatures
October 2, 2025
Other